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Discover Customer Service and Business Administration Apprenticeships
Bring new talent and essential skills into your business and receive up to £4,000.The importance of quality customer care and business administration cannot be overstated. Discover Gloucester College Customer Service and Business Administration Apprenticeships to support the everyday function of your business.
Looking for new recruits? With our free recruitment service, Gloucester College will match the potential in people with the desired skills and requirements of the organisation to fill skill gaps and build talent pipelines.
If you are new to apprenticeships the Gloucester College Business Hub will support you every step of the way. Contact us on: 01452 563400 or email: business.hub@gloscol.ac.uk
Level 3 Business Administrator Apprenticeship
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Ideal for new recruits or existing members of staff
This apprenticeship standard is suitable for business administrators working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.
Core areas of study include:
• Record and document production
• Planning and organisation
• Project management
• Business fundamentals
• Managing performance
Level 2 and Level 3 Customer Service Practitioner / Specialist Apprenticeships
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Ideal for new recruits or existing members of staff
Apprentices will go on to demonstrate their ability to deal with complex and technical customer requests, complaints and queries, as well as gathering and analysing data and customer information that influences change and improvements in service.
Core areas of study include:
• Record and document production
• Planning and organisation
• Project management
• Business fundamentals
• Managing performance
• Industry best practices
• Customer relationship management
Read Ella's story - Business Administration Apprentice at Tewkesbury School
"One thing that apprentices bring to an organisation is their eagerness to learn. At the end of the programme, our employers find that they have an employee who has become a loyal member of the team and an irreplaceable asset to their organisation.” - Dianne Baker, Trainer & Assessor at Gloucestershire College
Take on a new apprentice before 30 September 2021 and receive up to £4000!
If your business is looking to recruit an apprentice, now is the time. The government are currently providing incentive payments of up to £4,000 per apprentice taken on. Email: business.hub@gloscol.ac.uk or call: 07823 324955 or 01452 563400 for helpful advice and guidance from our team.